Mobile / Sports
At 88a88, we are straightforward about what information we collect when you open an account and how we use it. This policy sets out your rights, our obligations and the steps you can take to review or correct what we hold — access and eligibility depend on your local law and the eligible regions we serve.
When you create an account with 88a88, we collect the information you provide during registration — your name, contact details and the credentials you choose. As you use the platform, we also record activity associated with your account session: login timestamps, device type, browser session data and the wallet methods connected to your account. Where you link a local payment method such as bKash, Nagad or Rocket to fund or withdraw from your account wallet, we retain the transaction reference and wallet identifier required to process and reconcile that activity. We do not store full bKash, Nagad or Rocket account credentials on our side; only the reference data needed to match a transaction to your account. We use this information to operate your account correctly, to respond to support requests and to maintain the integrity of the platform in the regions where we are available. We do not sell your personal information to third parties. Sharing with service partners occurs only where it is necessary to deliver a service you have requested — for example, processing a Rocket wallet transfer — and those partners are bound by equivalent data-handling obligations. Your use of this platform is subject to local law and the eligible regions we serve; if local law restricts your access, the relevant provisions of this policy apply accordingly.
We keep only the transaction reference and wallet identifier when you use bKash. Full bKash credentials are never stored on our servers.
Nagad transfer references are retained to reconcile your account wallet history. You can review those records in your signed-in account area.
Rocket wallet identifiers are held to match transfers to your account. We do not use this data for marketing profiling outside your account activity.
Login times, device type and browser session data help us verify account access and flag unusual activity. This data is not shared for advertising purposes.
This privacy policy applies to information collected through 88a88 and the account sessions associated with it. It does not extend to third-party websites or services that may be linked from our pages, and it does not govern how your mobile carrier or wallet provider handles data on their own platforms. Understanding the scope helps you know exactly which data handling we are responsible for and where you should refer to a separate provider's own terms.
All information collected when you register, log in or update your account on 88a88 falls within this policy. This includes credentials, contact details and session activity tied to your account.
Payment references generated when you connect bKash, Nagad or Rocket to your account wallet are covered here. We hold reference data only; the wallet provider's own privacy terms govern their side of the transaction.
Browsing behaviour on 88a88 — pages visited, game lobby sections opened, session duration — is captured within the scope of this policy and used solely for account and platform operation.
Links to external sites, game studios or payment portals outside 88a88 are not covered by this policy. Each third party operates under its own privacy terms, which you should check separately.
You have several concrete options when it comes to the personal information we hold. First, you can request a summary of the data associated with your account at any time by contacting our support team through the published route in your account settings. Second, if any detail — your contact number, email address or linked wallet identifier — is incorrect, you can update it directly from the account profile section while signed in, or ask support to correct it if the field is not editable from your end. Third, if you have a question about how a specific piece of your information is being used — for example, why a particular bKash reference appears in your transaction history — you can raise that question through our support contact and we will respond with a factual account of what that record is and why it exists. Finally, if you want to request that we close your account and handle the associated data accordingly, that process begins with a written request to our support channel; we will confirm the steps and any conditions that apply under your region's applicable rules.
Request a summary of what we hold about your account by reaching out through the support route published in your signed-in account area.
Update your contact number, email or wallet identifier in the account profile section. Fields that are locked can be corrected by raising a support request.
If you are unsure why a specific bKash, Nagad or Rocket reference appears in your history, contact support and we will explain exactly what that record represents.
Submit a written closure request through our support channel. We will confirm the process and any region-specific conditions that apply before proceeding.
If you have a question about this privacy policy or want to exercise one of the rights described above, reach us through the channels published in your signed-in account. We aim to respond to data-related requests through the route most relevant to your question. Eligibility for specific data actions depends on your local law and the region from which you access the platform.
Open the support section in your signed-in account to start a chat. Use this route for questions about specific data records, wallet references or account details.
Send a written request to the email address published in our contact page. Include your account identifier so we can locate the relevant records without delay.
The Help Centre in your account area contains published articles on data rights, account management and wallet verification steps relevant to Bangladesh.
The way 88a88 manages your data is built around a few clear principles: we collect what is needed, keep it for as long as it is operationally necessary and do not use it beyond what this policy describes. Cookies on 88a88 are used to maintain your session state — keeping you signed in as you move between the lobby and your account wallet — and to understand how pages are used at an aggregate level. We do not use cookies to build advertising profiles. Retention periods follow the requirements of the regions where we operate; once a record is no longer needed for account operation or legal compliance, it is removed from active systems. If you have concerns about a specific retention decision, the support routes above are the right place to raise them.
Cookies on this site maintain your login session and help us understand page usage patterns. They are not used to build ad profiles or share your data with marketing networks.
We keep account and transaction records for as long as required by our operational and regional compliance obligations. Records no longer needed are removed from active systems.
Access to your account data on our side is restricted to the staff and systems that need it to deliver the service. We do not give open access to your personal records.
When this policy changes, we publish the updated version at this address. Continued use of your account after a published update means you have seen the revised terms.
These are the questions we receive most often about how 88a88 handles account data, cookies and your rights. If your question is not covered here, reach us through the support route in your signed-in account.
We collect the name, contact details and credentials you enter during registration, plus session data such as login times and device type. If you link bKash, Nagad or Rocket, we retain the transaction reference and wallet identifier needed to match payments to your account.
We do not sell your data. We share information with service partners only when it is necessary to deliver something you requested — such as processing a Nagad wallet transfer. Those partners are required to handle your data under equivalent obligations to ours.
Contact our support team through the channel published in your signed-in account area and request a summary. Include your account identifier so we can locate your records accurately and respond to the right account.
Yes. Open the account profile section while signed in to update your contact number, email or linked wallet identifier. If a field is not editable from your side, raise a request through support and we will correct it for you.
Retention periods depend on our operational needs and the compliance requirements of the regions we serve. Once a record is no longer required for either purpose, it is removed from active systems. You can ask support about a specific record if you want more detail.
Our policy covers the reference data we hold on our side — transaction identifiers and wallet references. The wallet provider's own privacy terms govern how they handle the transaction on their platform. We recommend checking their published terms separately.